Frequently Asked Questions
Everything you need to know about our luxury timepieces and shopping experience.
Are all watches sold on your site authentic and authorized?
Yes, we are an authorized dealer for every brand we carry. Each timepiece is 100% authentic, brand new, and comes with a full manufacturer's warranty.
What is your return policy for luxury watches?
We offer a 7-day return period for a full refund, provided the watch is in unworn, original condition with all plastics, tags, and packaging intact.
Do you offer international shipping?
We ship to many countries worldwide via insured express couriers. Please note that international customers are responsible for any applicable customs duties and taxes.
How do I know if a watch will fit my wrist?
Each product page includes detailed case dimensions, including diameter, thickness, and lug-to-lug measurements. You can also consult our 'Watch Sizing Guide' for visual references.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for qualifying customers.
Is my shipment insured?
Absolutely. Every order is fully insured during transit from our facility to your door, requiring a signature upon delivery for maximum security.